FAQ: Frequently Asked Questions

Wait… What? Why is Louisville Supercon now called GalaxyCon Louisville?

The family behind Supercon sold the Florida Supercon event and the name “Supercon” to ReedPOP, the company that runs New York Comic Con. Yes, we loved that name, but we are able to make an investment in our remaining events in Louisville, Minneapolis, Richmond, and Raleigh as a result of this sale, and we’re excited to do this again bigger and better in Louisville in 2019 and beyond!

So, Who’s Running GalaxyCon?

The original founders of Supercon, before the sale to ReedPOP, Sandy Martin and Mike Broder, are running GalaxyCon with their growing team of passionate geeks.

What is GalaxyCon Louisville?

GalaxyCon Louisville is a three day festival and convention held each year which is meant to celebrate Comic Books, Anime, Animation, Cartoons, Video Games, Cosplay, Fantasy, Science Fiction, Pop Culture, and all things Geek! It is the largest event of its kind in Kentucky.

Where is GalaxyCon Louisville?

GalaxyCon Louisville will take place at the Kentucky International Convention Center in the heart of Downtown Louisville. Our exhibitors, artists, and celebrities will be in the exhibition halls, and we will run Q&As, panels, workshops, costume contests, and more throughout the entire convention center’s meeting rooms and ballrooms.

Kentucky International Convention Center
221 S 4th St, Louisville, KY 40202

What are the Hours for GalaxyCon Louisville?

Convention Event Hours / Exhibition Hall Hours:
Friday, 12:00PM – 1:00AM / 12:00PM – 8:00PM
Saturday, 10:00AM – 2:00AM / 10:00AM – 8:00PM
Sunday, 10:00AM – 8:00PM / 10:00AM – 6:30PM

What can I do at GalaxyCon Louisville?

You can meet celebrities from movies, TV shows, cartoons, anime, and more at GalaxyCon Louisville in the Exhibition Hall and also at scheduled Q&As.

You can browse among hundreds of artists, writers, craftspeople, and other vendors selling comics, toys, posters, and other collectibles.

You can watch and participate in our special events such as Celebrity Q&As, Comic Creator Q&As, Voice Actor Q&As, Costume Contests, Fan Panels, Workshops, Meetups, Cosplay Photo Shoots, a Film Festival, and more.

When will a full schedule of events be live?

We are hard at work putting together the schedule of events, and we should have a full schedule posted 2 weeks before the show.

Which Hotels are recommended by GalaxyCon Louisville?

Information for host hotels can be found HERE

What is a Fast Lane Button?

If you purchase a hotel room through our host hotels using our reservation links, you will AUTOMATICALLY receive a FREE Fast Lane Button that will give you access to the Fast Lane for celebrity autographs and photo ops.

How can I purchase tickets for GalaxyCon Louisville?

VIP, 3 Day, and Single Day Passes are on sale HERE.

Can I show my ticket on my phone?

Yes! We accept both printed out tickets and tickets on your phone.

What are the benefits of being a VIP?

VIP Admission benefits include:

(A) Special registration table to avoid the registration lines.
(B) Laminated VIP Badge, unique to VIP badge holders.
(C) Full Admission to the festival for all 3 days.
(D) Entry to the Friday Night VIP Cocktail party: Featuring celebrity and professional guests, music and more! This is an OPEN BAR event!
(E) Limited Edition folder to hold onto autographs and photos.
(F) GalaxyCon 2019 11″x17″ Art Poster.
(G) GalaxyCon Tote Bag.
(H) 20% Discount on all GalaxyCon merchandise at the official GalaxyCon store booth.
(I) VIP Fast Lane for Autographs and Photo Ops with celebrities. If you do not see a VIP Fast Lane, please ask a volunteer for assistance with the guest you want to meet. VIP passes do not include any free autographs or photo ops
(J) More benefits may be announced at any time.

How can I purchase celebrity autographs?

All Celebrity Autographs can be purchased with cash only at the celebrity’s booth at the convention.

Can I bring my own item to be signed by a celebrity?

Our celebrity guests most often sign any items that you bring. However it is up to the individual celebrities discretion if they will or will sign a certain item. Celebrities will also have photographs at their tables available to sign.

I can’t come to the con, but want an autograph from a guest. Is that possible?

It sure is! Find out more info HERE.

How can I get a selfie with a celebrity?

If a celebrity will be available for selfie photos, these will be sold at the celebrity’s booth for cash only at the convention.

How do celebrity photo ops work?

CLICK HERE for our photo ops FAQs

How can I purchase professional celebrity photo ops?

Professional celebrity photo ops are available for purchase online in advance with a credit card HERE or at the event with cash only. These are posted online as guests are announced.

How do I know which days my favorite celebrities will be at GalaxyCon Louisville?

The images used on the Guests/Celebrities page on our site have appearance dates on the bottom right, under the celebrity’s name.

Do any celebrities sign autographs for free?

Some anime voice actors will sign up to two items you bring from home (or your program guide) for free. Please review the details for each guest that you are interested in on their pages on our website to find out autograph specifics.

Can I take photos of celebrities from a distance without paying?

No photos are allowed in the celebrity autograph or photo op area unless you have purchased a photo through a celebrity handler.

Can I bring a gift for a celebrity?

Yes, however please keep in mind that often it is difficult for celebrities to travel back home with gifts.

What if a celebrity cancels?

We do our best to avoid cancellations, however if they do occur we will fully refund all autograph and photo op tickets for that celebrity.

What is your weapons policy?

GalaxyCon has a ZERO TOLERANCE policy for GUNS and for REAL and/or REALISTIC weapons of any kind. Searches will be conducted if any bag or outfit presents as suspicious. Anyone not consenting to a search at the request of a security officer will be asked to leave without refund.

GalaxyCon and city officials fully understand that none of our fans or attendees are of any threat to anyone.

What do we mean by weapons? We are not referring to “cartoon” weapons (we consider those “props”)… we are talking about REAL and REALISTIC looking weapons. Lightsabers and Phasers are ok. Airsoft and BB guns are not.

For more info about our weapons policy please CLICK HERE

Can I bring a bag?

Yes, however all bags are subject to security check.

Can I bring my pet?

In general, animals are not permitted inside the Kentucky International Convention Center except for the following instance:

  1. Service animals, which the Americans with Disabilities Act defines as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. The dog must be trained to take a specific action when needed to assist the person with a disability. Emotional support, therapy, comfort, or companion animals do not qualify as service animals under the ADA. Also, service animals in training are not considered service animals under the ADA.

Attendees requiring the assistance from a service animal may pick up a Fast Pass Button at the Info & Disability Booth that will allow them access to the Fast Lane in the Autograph and Photo Ops area of the convention.

All sanitary needs for animals are the responsibility of the handler, and the animal must remain in the control of the handler at all times.

What are your accessibility services?

You can find our accessibility services HERE